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Privacy & Payment Policies

Privacy Policy

Kyo Yoga & Healing regards customer privacy as an important part of our relationship with our students. The following privacy policy applies to all Kyo Yoga & Healing users, and conforms to Internet privacy standards.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

If you have questions or concerns regarding this statement, please contact us.

Collection of Information

We may require information from you in order to provide the best service possible.

Email correspondence may also be collected and stored, particularly in regard to sales, support and accounts.

Any information collected will be done via the telephone, email, or online booking system directly through our website. Information may also be stored for the purposes of promoting and advertising events.

Use of Collected Information

Information collected from Kyo Yoga & Healing students is required in order to provide you with our services only. We do not use or share information with third parties. All credit card transactions are produced securely through the eWAY payment system (see below).

Payment Policy

Kyo Yoga & Healing uses the eWAY payment gateway. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Kyo Yoga & Healing or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Kyo Yoga & Healing.

Booking Policy

All purchases are strictly valid for online classes and not future studio classes (unless otherwise stated).

Please refer to the Pricing page of the website for information on time validity of your purchase. This will begin from the date of purchase, not when the class is taken.

Payment for all classes must be made in advance of the service. An email receipt will be issued upon booking your class. A link to the Zoom meeting will arrive in your Inbox one hour before class start. Please contact us if you do not see it.

If you cannot attend class, please cancel your booking a minimum of one hour prior to class start. Passes or casual classes will still be charged if you do not cancel your spot in this time frame.

Notice of Health Status

I affirm that I am in good health, or if there are conditions or injuries that affect my/their day to day life that I agree to inform the teacher before each class of any health condition for example those listed below, though not exclusive to those listed.

  • High/Low blood pressure
  • Glaucoma
  • Diabetes
  • Sciatica
  • Sacroiliac pain
  • Pregnancy
  • History of miscarriage (if trying to conceive or currently pregnant)
  • Blood clots
  • Heart conditions
  • Thyroid conditions

I understand that every possible care will be taken by the teacher of my classes to ensure my well-being and safety but that I must take precaution to work within my own limits. I agree to exercise reasonable and sensible caution for my well-being and the wellbeing of fellow students while practicing yoga under the teacher’s supervision.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy or Payment Policies please contact us at:

Kyo Yoga & Healing ABN 74331427079

jill@kyoyoga.com.au

0409900965